Privacy Policy

Last Updated: 2026

PHOENIX RECORDS is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

Information You Provide Directly

Account Information: Name, email address, password, and artist profile details
Submission Information: Track details, genre, BPM, artist information, and audio files
Contact Information: Email address, subject, and message content from contact forms
Payment Information: Billing address and purchase history (processed securely via payment gateways)

Information Collected Automatically

IP address and device information
Browser type and operating system
Pages visited and links clicked
Time spent on each page
Referral source

2. How We Use Your Information

We use collected information for:

Processing submissions and licensing requests
Communicating with you about our services
Sending updates and promotional materials (with consent)
Processing payments and maintaining account records
Improving our website and services
Complying with legal obligations
Preventing fraud and ensuring security

3. Information Sharing

We do NOT sell your personal information. We may share information with:

Service Providers: Payment processors, hosting providers, email services
Legal Requirements: When required by law or in response to legal requests
Business Partners: Storm X Media and affiliated music distribution services (only with consent)

4. Data Security

We implement industry-standard security measures to protect your information, including:

SSL encryption for all data transmission
Secure password storage with hashing
Regular security audits and updates
Limited access to personal data (staff access restricted to job-essential information)

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as:

Your account is active
Necessary to fulfill the purposes outlined in this policy
Required by law

You may request data deletion by contacting us at privacy@phoenixrecords.com

6. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data
Opt-out of marketing communications
Withdraw consent for data processing

7. Cookies and Tracking

Our website uses cookies to enhance user experience. You can control cookie settings through your browser preferences. Some features may not work properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party services. We are not responsible for their privacy practices. Please review their privacy policies before providing information.

9. Children's Privacy

PHOENIX RECORDS does not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. Policy Changes

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of changes.

11. Contact Us

For privacy concerns or data requests, contact:

Email: privacy@phoenixrecords.com
Subject: "Privacy Inquiry" or "Data Request"